Your monitoring experts can help streamline an emergency
An alarm will likely be disorienting when they trigger -- particularly if they sound off in the middle of the night. But if you have a monitored alarm system, you’re free to think about one action: moving your loved ones to a safe place.
This is because your monitoring expert also reacts to your triggered sensors. Within a minute, they will call you to make certain that you are secure and help gauge the situation. Then, they will get emergency departments and direct them to you. Your monitoring team will even help walk you through an emergency and where to go.
Monitoring secures more than your home security system
Your Columbia monitored alarm system covers more than an intrusion. Your home security system may also respond to fire, carbon monoxide, or floods with the proper devices. By placing a monitored fire alarm or CO detector, you can get emergency services to react whether you're home or away. Your monitoring specialists can even respond to health-related emergencies -- like shortness of breath or a sudden fall -- with a monitored medical pendant.
Emergency services come quicker with a monitored alarm system
A Vivint agent will respond any triggered alarm in mere moments. They'll first contact you to be sure you're not harmed and then may summon emergency services on your behalf. This lightning-quick approach is much faster than contacting the authorities yourself after you gathered your loved ones and moved to safety. Seconds in emergency situations, and Vivint ensures you get help quickly!
Monitoring watches your home 24/7
Unfortunately, a loud alarm tone doesn’t matter much when you’re not home. However, your Vivint monitoring team remains on alert every hour of the day, seven days a week, all year long. They'll answer to any alarm that you can't and will also keep you up-to-date every part of the process. That's nice when you're flexible and can speed home after seeing an alert, but it's vital when you're out of town and are unable make it back to take care of the situation.