Collaborate With Your Round-the-clock Monitoring Team
Whenever your home alarm system in Columbia goes off, your round-the-clock monitoring experts will act immediately. Their first step is to confirm your alarm, and that means reaching out to you. The procedure they adhere to depends on the sort of emergency. For example, when a medical emergency is initiated, one effort will be made to reach you before help is sent out. In the event of a burglary alarm - the most typical sort of alarm - a monitoring agent will abide by these procedures to get in touch with you:
- An attempt will be made to contact you via the central command panel. You will usually be asked for a passcode.
- If that effort isn’t successful, a call is attempted to your primary contact number.
- A secondary number or your primary contact person is called next.
- If there is still no answer, area police are deployed.
- Your monitoring specialists will attempt to reach you again once authorities are contacted.
If you're not in a position to communicate with monitoring agents, don’t fret. Support will still be dispatched even if you're unable to verify the emergency.
Be prepared for any situation with a Vivint home alarm system in Columbia
Stay ready for any emergency with a modern home alarm system in Columbia from Vivint. Dial (573) 641-8250 to begin designing your home’s protection today.