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What should I do when my Columbia home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your property – and your loved ones – against the multitude of risks you might encounter, like break-ins, fire, and flooding. Although your home may be ready, that doesn’t necessarily mean you are. Do you understand what to do if your Columbia home alarm system goes off? The blasting of an alarm is likely to be jarring, bewildering, and might incite panic. Your best bet is to stay composed and adhere to these easy tips.

Actions to Take When Your Home Alarm System In Columbia Triggers

It’s a situation no one wants to be in, but it’s also the reason why you installed a home alarm system originally. You’re woken up in the middle of the night with the telltale blasting of an alarm after a home security component has been activated. So what is your next move?

  1. Don’t panic. This is simple to say but harder to accomplish when your home security alarm is blaring, and your pulse is pounding. But keeping a cool head is the most effective way to assess the situation. Avoid the temptation of trying to handle the emergency yourself instead let your monitoring professionals and first responders do their job.
  2. Take care of your loved ones. Your primary concern should be your loved ones and moving them to safety. If you are dealing with a burglary, this might mean proceeding to a designated safe zone as far away from entry points as possible. It’s likely that your alarm immediately scared off the invader, but it’s always wiser to be safe than sorry. If there’s fumes or flames, please exit your home immediately.
  3. Remember your phone. In this day and age, almost all individuals carry their smartphones constantly with them, but you could fail to grab it during a crisis. You’ll want to have it. You’ll be able to keep in contact with your monitoring experts and get alerts through your home security app.

Collaborate With Your Round-the-clock Monitoring Team

Whenever your home alarm system in Columbia goes off, your round-the-clock monitoring experts will act immediately. Their first step is to confirm your alarm, and that means reaching out to you. The procedure they adhere to depends on the sort of emergency. For example, when a medical emergency is initiated, one effort will be made to reach you before help is sent out. In the event of a burglary alarm - the most typical sort of alarm - a monitoring agent will abide by these procedures to get in touch with you:

  • An attempt will be made to contact you via the central command panel. You will usually be asked for a passcode.
  • If that effort isn’t successful, a call is attempted to your primary contact number.
  • A secondary number or your primary contact person is called next.
  • If there is still no answer, area police are deployed.
  • Your monitoring specialists will attempt to reach you again once authorities are contacted.

If you're not in a position to communicate with monitoring agents, don’t fret. Support will still be dispatched even if you're unable to verify the emergency.

Be prepared for any situation with a Vivint home alarm system in Columbia

Stay ready for any emergency with a modern home alarm system in Columbia from Vivint. Dial (573) 641-8250 to begin designing your home’s protection today.